Frequently Asked Questions

Everything you need to know about shopping with Giordano

How can I track my order?

Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to our courier partner's website.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, innerwear and socks are not eligible for return.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and localized digital wallets depending on your shipping region.

How do I determine my size?

Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own and comparing it to our size chart for the perfect fit.

Do you offer international shipping?

Yes, Giordano ships to over 50 countries worldwide. Shipping costs and delivery timelines vary based on the destination and are calculated at checkout.

How should I care for my Giordano apparel?

To maintain the quality of your clothing, please follow the specific care instructions on the internal wash label. Generally, we recommend cold machine washes and avoiding tumble dryers for cotton-rich items.